Primrose Consulting builds AI systems purpose-built for clinics and wellness practices — from 24/7 booking to clinical documentation, insurance follow-up, and patient retention. No new EHR to learn. No long contracts.
Every clinic and wellness practice runs differently, but the same four leaks show up almost everywhere.
The phone, the intake forms, and the patient standing at the counter all compete for the same person's attention.
A 20% no-show rate is invisible day to day until you look at monthly schedule utilization and lost revenue.
By the time it's clear a patient hasn't returned, no one flagged the gap or reached out to bring them back.
Pre-authorization checks and billing questions sit in an inbox until someone has time to chase them down.
Six systems, mapped to the patient journey and the operations behind it — deploy one or several, in any order.
An AI agent books via web, SMS, and social 24/7, and automated reminders cut no-shows by up to 30%.
Ambient documentation drafts visit notes as the appointment happens, saving 30–60 minutes per clinician per day.
Automated tracking of pre-authorization status and patient billing reminders, so requests stop sitting in an inbox.
Automated recall reminders for cleanings and checkups, plus early flagging when a patient's engagement drops.
Your Google rating is often the first thing a prospective patient sees. AI keeps it current without adding staff.
For practices ready to go further: symptom-based intake routing to the right provider, always reviewed by clinical staff before any action.
No hidden fees. No long-term lock-in. Start with an audit and scale at your own pace.
Understand your practice's AI opportunity before committing to implementation.
End-to-end implementation of 2–3 AI systems for your practice.
Ongoing monitoring, optimisation, and continuous improvement every month.
All projects start with a free 30-minute discovery call. Book yours today →
We build on HIPAA-eligible platforms and put a signed Business Associate Agreement (BAA) in place before any patient data is touched. Every system is scoped to the minimum data it needs to do its job.
No. The AI booking agent connects to your existing scheduling system and books directly into it — we don't ask you to switch platforms.
It routes to staff immediately. The AI handles scheduling, reminders, and logistics only — it never gives clinical advice.
No-show reduction typically shows within 2–3 weeks of go-live. Recall and retention results build over 60–90 days as patterns emerge.
Book a free 30-minute AI audit. We'll identify your top 3 opportunities — booking, documentation, billing, or retention — and give you a clear picture of ROI, with zero obligation.
No commitment required · Responds within 1 business day · Belle Mead, NJ