Primrose Consulting builds AI systems purpose-built for local retailers — from 24/7 storefront chat to inventory forecasting, personalised marketing, and reputation management. No new POS to rip out. No long contracts.
Every shop runs differently, but the same four leaks show up almost everywhere.
An out-of-stock item online or in-store isn't a delayed sale — it's a sale at a competitor's store instead.
Slow-moving inventory sits on shelves instead of turning into revenue — and margin quietly erodes with every markdown.
Without time to segment, every customer gets the same generic email — or nothing shows up in their inbox at all.
A regular who's spent thousands gets the same treatment as someone who bought once and never came back.
Six systems, mapped to the shopper journey and the operations behind it — deploy one or several, in any order.
Answers product lookup, hours, and order-status questions around the clock across your website and social channels.
Forecasts demand from sales history and seasonality to reduce stockouts by up to 50%, with automatic reorder alerts.
Email and SMS campaigns tailored to what each customer actually buys — not one generic blast to your whole list.
Identifies your best customers and flags lapsing ones automatically, so retention offers go to the right people.
Your Google rating is often the first thing a new shopper sees. AI keeps it current without adding staff.
For stores ready to go further: automatic markdown timing and demand-based pricing to move inventory before it becomes dead stock.
No hidden fees. No long-term lock-in. Start with an audit and scale at your own pace.
Understand your store's AI opportunity before committing to implementation.
End-to-end implementation of 2–3 AI systems for your store.
Ongoing monitoring, optimisation, and continuous improvement every month.
All projects start with a free 30-minute discovery call. Book yours today →
No. Our systems connect alongside platforms like Shopify, Square, or Lightspeed — we don't ask you to switch what you already run.
Yes — as long as your in-store and online inventory are connected in one system, our forecasting and reorder alerts cover both channels.
Yes, always disclosed upfront — and there's always a fast path to a real staff member for anything the AI can't handle.
Chatbot and support results show immediately after go-live. Marketing and segmentation results build over the first 4–8 weeks.
Book a free 30-minute AI audit. We'll identify your top 3 opportunities — support, inventory, marketing, or reputation — and give you a clear picture of ROI, with zero obligation.
No commitment required · Responds within 1 business day · Belle Mead, NJ